Process for Problem Definition:
- Identify the issue
- Gather information
- Engage stakeholders
- Analyse root causes
- Frame the problem
- Review and refine
Template for Problem Definition:
Problem Statement Template
1. Issue Overview
[Briefly describe the observed issue or challenge]
2. Background Information
- Context: [Provide relevant background information]
- Data: [Include key metrics or data points]
- Stakeholders: [List affected parties]
3. Root Cause Analysis
- Potential causes:
- [Cause 1]
- [Cause 2]
- [Cause 3]
- Primary root cause: [Identify the fundamental cause]
4. Impact Assessment
- Current impact: [Describe how the problem affects stakeholders/organization]
- Potential future impact: [Project consequences if not addressed]
5. Problem Framing
How might we [action] for [stakeholder] to [desired outcome]?
6. Scope and Constraints
- In scope: [List what’s included]
- Out of scope: [List what’s excluded]
- Constraints: [Identify any limitations]
7. Success Criteria
[List measurable outcomes that would indicate the problem is solved]
8. Next Steps
[Outline immediate actions to be taken]